Cancellations & refunds
- More than 48 hours before your pickup day: cancel for a full refund. Just email or text us with your order code.
- Within 48 hours of pickup: we’ve already bought ingredients and started baking, so we can’t offer refunds.
- If we have to cancel (illness, a storm, or anything that keeps us out of the kitchen), you’ll get a full refund or a new pickup day, your choice.
- Refunds go back to your original card. Banks usually show them within 5–10 business days.
Changing an order
Need a different pickup day, or want to add something? Reach out at least 48 hours ahead. We’ll gladly help if there’s room in the oven that day.
Missed pickups
If you can’t make your window, text or email us the same day and we’ll try to arrange another time. Orders not picked up within 24 hours of the pickup window aren’t refundable. See how pickup works.
Allergens
Our kitchen handles wheat, dairy, eggs, tree nuts and peanuts. We can’t guarantee any treat is allergen-free.
Have an allergy question? Please ask before ordering. We’re happy to tell you exactly what goes into anything we make.
Our home kitchen
Tay-sty Treat is a Florida cottage food operation. Our treats are:
Made in a cottage food operation that is not subject to Florida’s food safety regulations.
We bake with the same care we’d give our own family’s table.
Your information
- We only ask for what we need to fill your order: your name, email, and (optionally) a phone number.
- Payments are handled by Stripe. We never see or store your card number.
- We use your contact details only for your order and pickup. We never sell or share them.
- Want your information removed? Email us and we’ll take care of it.
Questions about any of this? Contact us. We’re glad to help.